Help Centre


How to prepare content

Photo books can include photo files, other graphics, and text. To add these to the software easily and effortlessly, we have some preparation tips below.


Graphic file formats - jpg, tiff, png
Graphic file formats

Momento’s software accepts JPG, TIFF and PNG files but not RAW files. If you shoot RAW photos you’ll need to convert them to JPG or TIFF format to be able to include them in your project. Some photos captured by mobile devices are HEIC files, which are not yet supported by our software. In the meantime you can convert HEIC files to JPEG at no less than 80% quality.


Image file size - Momento software quality warning
File sizes

You don’t need to resize or change the dimensions of your photos. The software takes care of this for you. If a photo is too small and will appear pixelated when printed at the size you have chosen, the software displays a Quality Warning. Alternatively, if the photo has too many pixels, it may slow down the design process. For efficiency keep files <5MB. Recommended file sizes for full page images are:

  • Regular (A4) page:  3500 x 2500 pixels
  • Grand (A3) page: 5000 x 3500 pixels

Photo files on computer
Filing and folders

For most projects you can leave your photo files in their existing folders.  For large projects or projects where you’re using files from lots of different folders, it can be easier to create a dedicated folder for your project that you can copy all the photos into so you’re only dealing with a single folder. For extra large projects, such as family histories, you can create subfolders to group photos together by date, event or person. For optimal software performance, limit your folder to 300 files.

Momento software missing photo dialog box
Don't move or rename files

If you change the name or location of a photo file after you’ve inserted it in a project, its link with the software will be broken. The software will activate a pop up window with options to remove or locate missing photos, to insert placeholders, or to close the file. To locate missing photos navigate to the folder where they are now saved. You only need to find one image for each folder that you have moved, then the software will automatically locate the rest.

Family history photo book page design
Preparing graphics

Travel photo books can be enhanced by adding maps, tickets and postcards, while family history books often include birth certificates, newspaper clippings and other paraphenalia. If you want an image to sit on top of another image without a white box surrounding it, save it as a PNG file with transparency enabled. This will save the file with a transparent background.  We also have hundreds of readymade graphics that you can add to the software via the Updater Panel.


Photographic slides
Scanning photos and slides

To add printed photographs, negatives, slides or other physical objects into a project you’ll need to digitise them first. Depending on the quality of the print results you’re after, you can simply photograph them but for best results we recommend you scan them. You can save a lot of time by paying an expert to scan them for you. They generally charge per photo and include basic image correction and dust removal in the price.


Recommended scanner settings

If you scan them yourself, here’s our recommended settings and workflow:

  • Dots per inch: DPI determines how big you will be able to enlarge the  scanned image on a page.
  • Scan at 300 dpi if you plan to print the image at its original size
  • Scan at 600 dpi if you plan to print the image at twice its original size
  • Scan at 900 dpi if you want to print the image at 3 timesits size, etc
  • Scan slides at 1200 dpi to be able to print them at about the size of a 6x4" photo and at 2400 dpi to fill an A4 page
  • Unless a photo is very small, it’s usually not necessary to scan at resolutions as high as 1200, as it will make an unnecessarily large file and may slow down the layout process
  • File format: Save as JPG or TIFF with a minimum quality setting of 80%


For best results, let the scanner create a preview scan of the photo so it can analyse the image and make automatic adjustments to get the best of the available colour and light from each image

When scanning old photos, gently wipe each print before scanning to reduce dust. Remember to wipe your scanner’s glass regularly too.

If you don’t have a scanner, try photographing the objects, ensuring they are as flat as possible. Sticking them to a wall can also help.


Text files
Preparing text

If you want to include a lot of text in your project it’s best to type it out in a word processing program like Microsoft Word. We recommend Notepad for Windows or Simple Text for Mac users as they create the cleanest text for copying into our software. It's also wise to spellcheck your text before copying and pasting it into Momento.

How to add text


Photo collection
How to manage your photos

We strongly encourage you to set up a simple monthly photo review and back up system to keep your photo files in order and ready for easy photo book creation.  See our handy photo filing guide to take control of your collection.

How to manage photos


Photo Credits: The Beautiful Collective, John Sligo, Katherine Williams