COVID + delivery delay updates     |     Christmas order deadlines 2020


 


 
 
 

We're expecting Christmas to be crazier than normal this year so have a good look at our deadlines below and to avoid disappointment start ordering your gifts now so they make it under the tree with time to spare as delivery services and couriers are already experiencing delivery delays due to COVID.

Be sure to allow for production time as well as delivery time, and consider that while we can't promise they'll stick to them, you can find Australia Post official delivery times here and and New Zealand Post delivery times here.

Be aware that:

  • Orders placed after the deadlines may be dispatched in 2021.
  • Our priority production service is temporarily not available. Contact us with any concerns regarding timing.
  • No orders will be dispatched between 24 December to 8 January as our production facility will be closed.
  • This festive season we'll shut shop from midday 24 Dec and customer service will return bright-eyed and bushy-tailed on 4 Jan.

For the most up-to-date information on COVID's impact on our production and delivery times,
please check here.


 
 
 
PRODUCT LAST ORDER DATE (midnight EDST)
 
Photo Books
 
Thu 3 Dec
Clamshell Boxes
 
Thu 3 Dec
Recipe Books
 
Thu 3 Dec
Hardcover Spiral Diaries
 
Thu 3 Dec
Standard Spiral Diaries
 
Mon 7 Dec
Gift Boxes
 
Mon 7 Dec
Calendars
 
Mon 7 Dec
Greeting Cards
 
Mon 7 Dec
Notebooks
 
Mon 7 Dec
Priority Orders
 
Currently unavailable
Gift Vouchers
 
Delivered via email
 
 
Please see your order confirmation email for its dispatch date, and contact our service team with any major concerns or questions.
 
Orders placed after the deadlines may be dispatched in 2021. No orders will be dispatched between 24 December to 8 January as our production facility will be closed.
 
 
 
 
  
​   

Delivery time + options


Be aware that Delivery Time is additional to Production Time. Our deadlines allow for your order to reach you by Christmas but we can't control delivery service and courier delays, and delays at NZ Customs.
 
 
 
 
 

Holiday service hours

 
This year we're closed from midday Thu 24 Dec 2020 returning to the office Mon 4 Jan 2021, so please contact us with queries.