- We currently have a backlog in production due to a surge in orders, delays due to supply chain issues caused by COVID and some impact of working as a team but adhering social distancing rules. We are working overtime to clear the backlog but we are currently not able to deliver to our advertised production times. Photobooks are currently being dispatched about 7 days late.
- NZ Post have announced that they are experiencing delays with some deliveries. We are expecting our products to take longer than usual to arrive and will email customers that we know are affected.
- Jackie will be running customer service from home with some reduction in hours so please be patient if it takes us a little longer than usual to respond
- We have temporarily disabled our priority service
- We can't allow any visits to the office