CHRISTMAS ORDER DEADLINES        COVID updates
 


COVID Update

 
  • A huge thank you for your patience with the changes to our production cycle during the current COVID lockdowns. It is greatly appreciated by the whole team.
     
  • The COVID lockdowns caused considerable production delays, but we're pleased to say that the backlog is almost cleared.
     
  • Most products are now back on time, but please expect books to take a few days longer than advertised.
     
  • We expect to have the backlog fully cleared by the end of November.
     
  • Don't worry, your Christmas orders will be delivered in time for Santa's arrival.
     
  • Our customer service team are working from home. And whilst we don't anticipate any technical interruptions, we appreciate your patience should they occur.
     
  • Supplies of some stocks are being impacted, due to manufacturing and shipping delays from various countries. We will announce any major impacts by email so please ensure you are subscribed to our newsletter.
     
  • Our Priority production service remains unavailable.
     
  • Shipping and delivery services continue to be impacted.
     
  • We apologise for the inconvenience and thank you for your ongoing support during this difficult situation.